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Can I make changes to my page, myself?

No, we will do it for you. You can make one small change per month for free. If you need to make bigger changes just contact us and we’ll arrange this for you. This helps us keep the website management costs down which in turn makes it cheaper for you. Also it is one less thing for you to do when you’re running your business.

How do I upload things to your website?

We don’t have a direct upload facility to our website. All text and images can be sent via email and we’ll do it manually for you, however we’d prefer that you notify us before sending anything.

Am I tied into a ‘contract’?

There’s no contract. You get a page for a year (paid upfront), which you may renew for the following year. If you choose not to be on our website anymore, then you need not renew, your subscription will end after a year. There are no refunds for cancelling before the year is up. You can rejoin at any time. Simple as that.

Do you offer discounts to be included on the website?

From time to time we offer discounts/incentives on website subscriptions. If you already have a page we’ll keep you informed, otherwise sign up to our newsletter to keep up to date and to take advantage of any special offers.

Social Media: Do I have to have a Facebook, Twitter etc. account?

It is not essential, but it is very useful to promote your business. Many of our listed producers use social media as a free form of marketing. We can use your social media output to broadcast you to a much wider audience. If you want to use social media, but don’t know where to start, contact us.

How much does it cost to be included on the website?

We offer very competitive rates giving good value for money, just contact us to find out. We may even have an attractive offer on at the moment.

How do I get my own producers page?

Contact us at and we’ll send you the form that needs to be filled out for your entry. This will also contain details of the photos, logos etc. we’ll need from you. We’ll also inform you of the current price for your entry.

Do you offer an online shop for producers?

Not at the moment, however we are currently working on adding an optional store for producers. Not all small producers are set up to take orders online, when we do offer online shop facilities we won’t make it a prerequisite to have a shop, we like to make our services flexible.

How do I list my show or festival/course or workshop/farmers' market/awareness week?

Contact us at

How do I get added to your map?

If you have a page with us and want to be on The Artisan Food Trail Map, select ‘yes’ in the Google map section on the entry form we send you and we’ll create a placemark for you, using your postcode.

I need to talk to you about your website

Contact us at

Can I create my own page, myself?

No. Your page is designed by us using your text and pictures to best effect. We don’t run a CMS (content managed system) site as we like to see all content before upload and use our design expertise to create a bespoke design for each producer. This also helps us keep the website management costs down which in turn makes it cheaper for you. Also it is one less thing for you to do when you’re running your business. Leave the worrying about picture file sizes and technical stuff to us.

How can I contact you?

Please see our 'contact' page for full details.
Email us at:
Telephone: 0844 995 9996


Frequently Asked Questions


How do I advertise on your site?

If you wish to advertise on our website please contact us to find out about our affordable rates. We vet all potential advertisers for suitability to make sure they complement the core values of our artisan producers.

What happens to my personal information when I sign up for the newsletter or enter competitions?

We store all information on our secure system. We do not pass it on to third parties. If we need to do this, you will be asked on sign up/entry if you wish your details to be passed on, but you will have the choice to opt out.

I offer social media/photographic/web design/design services, how can we work together?

Contact us via email: Tell us about your services and how you think they could add value to our site and its users

Can I buy from producers online?

We don’t have an Artisan Food Trail shop at the moment, however it is something we will shortly be offering our producers. For those producers who have their own online shop, their website link will direct you to this service where you can buy direct.

Can I contact any of the producers directly?

Yes of course, that’s why their contact details are there. If you want to ask them about their product, they’d be happy to help.

My local farmers’ market isn’t listed, what can I do to get it on to the site?

We’d prefer to receive all the information from the ‘horse’s mouth’ to ensure all the details are correct. If you know the organiser of the market, get them to contact us and we’ll sort it out.

I know an artisan producer who should be on your site.

You could forward their details in an email to us, or better still, you could tell them about our site and get them to contact us.

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